Privacy Statement
The purpose of this Online
Privacy Statement is to inform
you about the types of
information we gather online
about you when you visit
visualappliances.com ("our
Site"), how we may use that
information, whether we disclose
it to anyone, and the choices
you have regarding our use of,
and your ability to correct,
that information.
What Information We
Collect
The
information we collect on our
Site generally falls into the
following two categories:
Personally Identifiable
Information and Non-Personally
Identifiable Information.
Personally
Identifiable Information
This refers to
information that lets us know
the specifics of who you are.
The Personally Identifiable
Information we collect when you
use our Site may include your
name, mailing address, phone
number, e-mail address,
employer, credit card number,
expiration date, shipping
address, id numbers, login
names, passwords, public
postings, prospect email
address, and job title. We
request Personally Identifiable
Information when you order a
product or service, participate
in certain promotional
activities, fill out surveys,
and correspond with us. We also
collect Personally Identifiable
Information when you ask that we
send products or information
directly to other people; in
these cases, we will collect the
information you submit about the
recipient. It will be clear when
you are on a part of our Site
that requires personal
information, because we will ask
you for it and you will have a
choice about how we use that
information.
Non-Personally Identifiable
Information
This
refers to information that does
not by itself identify a
specific individual. The
non-personally identifiable data
we collect when you visit our
Site may include the Uniform
Resource Locator ("URL") of the
Web site that you came from
before visiting our Site, which
pages you visit on our Site,
which URL you next go to, which
browser you used to come to our
Site, your Internet Protocol
("IP") address, and any search
terms entered on our Site. This
Statement also contains more
information about how we use
cookies and other technology to
collect this data. We do not
connect the Personally
Identifiable Information and
Non-Personally Identifiable
Information we collect on our
Site.
Why We
Collect Your Information
Our primary goals
in collecting information are to
provide customers with superior
service and to provide all
visitors a smooth, efficient,
and personalized experience
while using our Site. For
example, if you purchase
products or request information
on our Site, we use your
Personally Identifiable
Information to fill your order
or provide the requested
information. We use
Non-Personally Identifiable
Information on an aggregated
basis to analyze customer
behavior to help us understand
how visitors use our Site and to
measure interest in the various
pages. We use this information
to improve the content of our
Site, to make our Site easier to
use, and to customize our
advertising.
How We Use Your Information
We gather and use
information in a number of ways,
including the following:
Surfing: We collect certain
Non-Personally Identifiable
Information when you visit our
Site or click on banner ads for
Visual Appliances products and
services. We collect this
information to help run our Site
more efficiently, to gather
broad demographic information,
to monitor the level of activity
on our Site, and to evaluate the
effectiveness of our
advertising. Learn more about
how we use cookies and other
technology to collect this
information.
Ordering:
We collect Personally
Identifiable Information when
you purchase products and
services. We collect this
information to deliver your
order, to obtain payment, and to
communicate with you about the
status of your order.
Technical support: We may
collect certain information when
you request technical support
for your Visual Appliances
products. This information is
necessary to identify your
systems, understand the
configuration of the products,
diagnose your questions, and
provide solutions.
Online surveys and polling: We
collect Personally Identifiable
Information from customers who
volunteer to complete surveys or
participate in polls. We use
this information to improve our
products and services.
Newsletters and promotional
e-mails: We collect Personally
Identifiable Information when
you ask to receive newsletters,
promotional e-mails, and other
information. We use this
information to provide you the
information you request.
Contact information: If you
contact us, we may keep a record
of your correspondence or
comments, including Personally
Identifiable Information, in a
file specific to you. We use
this information to help us
provide better service in the
event you contact us again.
Sharing Your
Information
We do
not sell, trade, or rent to
others the Personally
Identifiable Information we
collect online. Unless we have
your permission, we will share
the Personally Identifiable
Information you provide online
only with other Visual
Appliances entities and/or
businesses that provide services
to Visual Appliances and only
for the purposes described
above. Where Visual Appliances
engages third parties to perform
services on our behalf, we will
require them to observe the
intent of this Online Privacy
Statement. Visual Appliances
or its related entities could
merge with or be acquired by
another business entity or their
respective assets could be
acquired. Should such a
combination or acquisition
occur, you should expect that
Visual Appliances would share
some or all of your Personally
Identifiable Information to
continue serving you and other
users of our Site.
Your Choices
Visual Appliances will not
use or share the Personally
Identifiable Information
collected on our Site in ways
unrelated to the purpose for
which you provided the
information, including those
described above, without
providing you a choice whether
to permit any such unrelated
uses. At the time you provide
your information, we will offer
you a choice as to whether you
want to receive further
communications about special
offers, product information or
other marketing messages. If you
choose not to receive these
communications, we will not use
the information you provide for
this purpose. You can opt out at
any time. All e-mail
communications from us, such as
newsletters, tell you how to
stop receiving them. Please
follow these instructions if you
no longer wish to receive the
e-mail messages.
Accessing and Changing
Your Information
Visual Appliances seeks to
ensure that your information and
preferences are accurate and
complete. If you have registered
your Visual Appliances product
or created personal profiles
online, you may access and
change your information by
visiting the site where it was
submitted.
Use
of Cookies On This Site
A "cookie" is a small data
file transferred by a Web site
to your computer's hard drive.
We may send cookies when you
surf our Site, make purchases,
respond to online surveys or
polls, or request information.
Accepting the cookies used on
our Site does not give us access
to your Personally Identifiable
Information, but we can use the
cookies to identify your
computer. The aggregate
information collected permits us
to analyze traffic patterns on
our Site. This can enable us
over time to provide you with a
better experience on our Site by
improving the content and making
it easier to use. For example,
cookies can keep track of what
you have selected to purchase as
you continue to shop and allow
you to enter your password only
once on pages where a logon is
required. Most browsers
automatically accept cookies,
but you can usually refuse
cookies, or selectively accept
certain cookies, by adjusting
the preferences in your browser.
If you turn off cookies, though,
there may be some features of
our Site that will not be
available to you and some Web
pages may not display properly.
Use of
Third-Party Media and Research
Companies
Visual
Appliances does not run
third-party ads on our Site.
Visual Appliances may use
third-party media and research
companies to place ads for us on
other parties' Web sites. When
users view Web pages where
Visual Appliances ads appear,
our online media and research
companies may place cookies on
the user's computer. These
cookies allow the companies to
recognize the computer when it
is used to return to that site.
In this way, our online media
and research companies may
compile information about ads
viewed and the general content
of the pages where the ads
appear. Over time, this
information permits these
companies to deliver ads that
they believe will be of most
interest to the user and to
minimize the repetition of ads
you see. The cookies placed by
these companies do not access or
collect any Personally
Identifiable Information or
enable individual users to be
identified. The data is
collected exclusively for use in
Visual Appliances' marketing and
research. Visual Appliances does
not have access to the cookies
that may be placed by the online
media and research companies. If
you want to prevent these
companies from sending and
reading cookies on your
computer, you will need to visit
each company's Web site and
request that you be removed from
its system.
Protecting Your Information
Visual Appliances
acknowledges your trust and is
committed to protecting the
information you provide us. To
prevent unauthorized access,
maintain accuracy, and ensure
proper use of information, we
have employed physical,
electronic, and managerial
processes to safeguard and
secure the information we
collect online. When you make a
purchase from our Site, we use
Secure Sockets Layer ("SSL")
encryption technology to
safeguard your credit card and
other sensitive information
while it is being sent to us.
The SSL encryption is designed
to make the information
unreadable by anyone but us.
This security measure is working
when you see either the symbol
of an unbroken key or closed
lock (depending on your browser)
on the bottom of your browser
window.
Links
to Other Web Sites
Parts of our Site may contain
links to third-party Web sites
for your convenience and
information. If you use these
links, you will leave the
visualappliances.com Web site.
When you access a
non-visualappliances.com Web
site, even one that may contain
the Visual Appliances logo,
please understand that we do not
control the content and are not
responsible for the privacy
practices of that site. We
suggest that you carefully
review the privacy policies of
each site you visit. This Online
Privacy Statement does not cover
the information practices of
those Web sites linked to our
Site. These other sites may send
their own cookies to users,
collect data, or solicit
personal information.
Changes to This
Statement
If there
are changes or additions to the
terms of this Online Privacy
Statement, we will post those
changes here so that you will
always know what information we
collect online, how we use it,
and what choices you have.
Please be sure to check this
page before proceeding to use
our Site. Regardless of any
changes we make to our Online
Privacy Statement, we will
always use your Personally
Identifiable Information in
accordance with the version of
the Statement in place at the
time you provided your
information, unless you give
your express consent for us to
do otherwise.
Contact Us
If you
have any questions or concerns
about Visual Appliances' use of
your information or about this
Online Privacy Statement, please
send an e-mail to legal@visualappliances.com.
